Privacy Policy – Ganga Regency, Solapur

Last Updated: June 2026

At Ganga Regency, Solapur, we respect your privacy and are committed to protecting the personal information of our guests, visitors, and website users. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, make reservations, stay at our property, or interact with our services. Ganga Regency is located in Solapur, Maharashtra, India and provides accommodation and hospitality services to domestic and international travelers.

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Residential Address
• Nationality
• Government-issued ID details
• Emergency Contact Information
• Payment Information
• Booking and Reservation Details

Technical Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies and Analytics Data

Guest Stay Information

• Check-in and Check-out Details
• Room Preferences
• Service Requests
• Feedback and Reviews
• Communication Records

2. How We Collect Information

Information may be collected through:

• Hotel website reservations
• Online travel agencies and booking platforms
• Phone reservations
• Email inquiries
• Walk-in registrations
• Guest feedback forms
• Social media interactions
• Customer support communications
• Website cookies and analytics tools

3. Purpose of Information Collection

We collect information to:

• Process hotel reservations
• Verify guest identity
• Provide accommodation services
• Improve customer experience
• Respond to inquiries and support requests
• Process payments and refunds
• Maintain security and safety
• Comply with legal and regulatory requirements
• Send booking confirmations and updates
• Provide promotional offers and marketing communications (with consent)

4. Legal Basis for Processing

We process personal information based on:

• Guest consent
• Contractual obligations
• Legal compliance requirements
• Legitimate business interests
• Security and fraud prevention purposes

5. Cookies Policy

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Enhance user experience
• Support marketing and advertising activities

Users may disable cookies through browser settings; however, some website features may not function properly.

6. Data Sharing and Disclosure

We do not sell or rent personal information to third parties.

Information may be shared with:

• Payment processing providers
• Government authorities when legally required
• Law enforcement agencies
• Technology and website service providers
• Travel booking partners
• Auditors and professional advisors

Such sharing is limited to what is necessary for providing services and complying with legal obligations.

7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect personal information against:

• Unauthorized access
• Disclosure
• Alteration
• Loss
• Misuse
• Destruction

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed as 100% secure.

8. Retention of Information

Personal information is retained only for as long as necessary to:

• Fulfill booking obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements
• Maintain business records

When information is no longer required, it is securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to third-party websites, booking portals, or travel services. We are not responsible for the privacy practices, content, or policies of such external websites. Users are encouraged to review the privacy policies of third-party platforms before providing personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from minors except where required for reservation and accommodation purposes.

11. Guest Rights

Subject to applicable laws, guests may have the right to:

• Access personal information
• Request corrections
• Request deletion of information
• Withdraw consent
• Restrict processing
• Object to certain uses of data
• Request a copy of stored information

Requests may be submitted using the contact details provided below.

12. Marketing Communications

Guests may receive promotional messages, offers, newsletters, or service updates from Ganga Regency. Guests may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in communications.

13. Compliance with Law

We may disclose information when required to:

• Comply with legal obligations
• Respond to court orders
• Fulfill government requirements
• Protect guest safety
• Prevent fraud or unlawful activities
• Enforce hotel policies and terms

14. International Guests

International visitors acknowledge that their information may be processed and stored in India in accordance with applicable laws and regulations governing hospitality services and guest registration requirements.

15. Changes to this Privacy Policy

Ganga Regency reserves the right to modify or update this Privacy Policy at any time without prior notice. Updated versions will be published on the website with a revised effective date.

16. Contact Information

Ganga Regency

Shukrawar Peth, Manik Chowk, Solapur, Maharashtra – 413002, India

For privacy-related inquiries, requests, or concerns, guests may contact the hotel management through the contact details available on the official website or at the hotel reception.

By accessing our website, making a reservation, or staying at Ganga Regency, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.